Hankyu Hanshin Hotels Co., Ltd., (“the Company”) handles personal information provided in the course of use of the Hankyu-Hanshin-Daiichi Hotel Group’s website (“the Website”) with care in accordance with its General Rules on the Protection of Personal Information and strives to maintain the confidentiality of such information.

 

1. Collection of personal information

The Website requests users to enter and transmit personal information in the following circumstances:

• When making a reservation for overnight accommodations
• When making a restaurant reservation
• When requesting information
• When applying for wedding, banquet, and other services or making associated reservations
• When replying to a survey or questionnaire
• Other
  (When requesting personal information in connection with a service other than those listed above, the Company provides a clear statement of the information requested, the purpose for which it is to be used, and the manner in which it is to be handled.)

 

2. Purposes for which personal information is used

The use of personal information provided by users of the Website is restricted to the following purposes as well as those listed in Section 1 above (“Collection of personal information”):

• To contact the user
• To conduct statistical analysis for the purpose of providing or improving the Website and other Company products and services
• To accomplish another purpose to which the user has agreed
• To provide information concerning products and services deemed to be of benefit to the user

 

3. Disclosure of personal information

The Company handles personal information provided by users with care and, with the following exceptions, does not provide or disclose such information to third parties:

• When the user agrees to such disclosure
• When such disclosure is required by law

 

4. Security measures

The Company implements security measures to prevent the loss, misuse, or alteration of personal information on all websites under its management. Some pages on the Website use cookies to facilitate the use of web services using data sent from the web server to the user’s computer.

 

5. Collection of personal information at linked websites

The Website includes links to the websites (homepages) of other companies and corporate groups as a means of providing information and services deemed to be of benefit to the Company’s customers. The Company is unable to take responsibility for the manner in which personal information is collected and handled on linked websites (homepages), and users make use of such websites at their own discretion.

 

6. Modification, correction, and deletion of registered information

Users are asked to contact the Company immediately if there has been a change to their registered information. The Company will modify, correct, or delete personal information as requested.

 

7. Changes to the Hankyu-Hanshin-Daiichi Hotel Group Website’s Privacy Policy

The Company will post information about any changes to this Privacy Policy on the Website.

 

8. Inquiries

Inquiries concerning the handling of personal information on the Website should be directed to:
General Affairs, General Affairs and Human Resources Department
Hankyu Hanshin Hotels Co., Ltd.