Plan of action based on the theme
Through the continuous implementation of measures regarding food safety and disaster preparedness, we strive to ensure that our facilities and services make everyone feel safe and at ease.
Disaster preparedness measures
Infection prevention measures
Under the slogan of "SAFETY PRIDE," all employees are working together to create safe spaces.
All hotels are carrying out deep antibacterial and disinfecting measures
By our own employees' hands, all rooms, restaurants and banquet halls have been treated with SELFEEL® Air Catalyst, to create safe spaces throughout our hotel facilities.
Embracing the new normal, we have introduced the order-at-the-table buffet style. Instead of having to get up to get their own food, guests can now make use of a tablet device to order dishes of their choosing to their table.
Available at: Hotel Hankyu International “Night and Day”
Supplies in case of disaster, stocking up and maintenance
In case of a major disaster potentially leaving employees stranded, our hotels are stocked with food and supplies for three days to allow staff to stay on site. A separate special stockpile for guests is also available.
Disaster preparedness manuals are in place, and obligatory fire drills are carried out twice a year, supervised and evaluated by a fire station official on at least one occasion. The result of this evaluation is taken seriously and carried over to the next drill. By taking evacuation and fire drills seriously, we do what we can to ensure safety at our hotels for our guests.
Toward all smoke-free rooms
In light of growing health consciousness, all guest rooms in our hotels are now smoke-free.
Considering the effects of second-hand smoking and customer satisfaction, as well as taking into account fire safety, we are focused on providing a comfortable environment for our guests.